|
PROCESSES & BUSINESS PROCESS MANAGEMENT
Processes are at the heart of the company. Most create products and services. They create the value.
TEE focusses on information processes. We identify:
- Business processes
- Supporting processes
- Management processes
Processes use resources. They are complex. Processes are oftne dependent of each other.
As they run across the company. They may deal with different business domains. They may trigger processes in other business domains. Or, they may exchange or share information with other business domains. They don't stop at a border defined by the functional organisation of the company. They go well beyond the defined units of responsibilities. Processes are also likely to change over time.
The characteristics of the processes must comply to some norms.
As they do so, they also use resources.
Therefore, they should be efficient, effective, reliable, evolvable and manageable.
The way processes are defined ..Organisation of processes.
Processes must be managed. Managing processes requires 'new processes'.
Risk management: Mapping to control risks in process.
This is why (Business) Process Modeling and Business Process Management is essential.
SERVICES:
- Business Process Analysis (BPA) (Identification, analysis and design)
- Process Architecture (PA) : Organisation (structure) of process and usage (modularity, reusability, security, standardisation,.. ); e.g. in SOA initiative
- Business Process Reengineering (BPR)
- Identification of issues (bottlenecks, deadlocks, risks on resources, inappropriate controls, fuzzy or absent responsibility, ..)
- Identifying, mapping and documenting existing processes
- Increasing the maturity of process
- Verifying and improving processes (organisation, flexibility, manageability, predictability, quality verification, ..)
- Optimising process against various factors (minimizing cost, maximizing throughput, efficiency, ..)
- Set up / review of a Process Management Framework and Business Process Management Processes (BPM)
- Set up / review of a Business Process Engineering Process (BPE)
TEE's services are not limited to these services.
|
